If you’re in IT Ops today, you’re feeling the heat from all sides: the spotlight on your ability to digitally transform, the pressure to prevent outages, and the stress of having to do it all without more resources.
The last two years have required more of IT Ops than ever before and revealed where teams are lacking. You can run excellent operations in one sector of IT Ops, but without all areas running equal levels of maturity, you wont avoid long and crippling outages.
So, what can you do? The first place to start is by evaluating your IT Ops maturity. Download our manual, A practical guide to IT Ops maturity to learn:
What the five phases of IT Ops maturity are
Which KPIs you should use to assess IT Ops maturity
How to use the maturity model in your environment
You can use this guide as your framework for creating a plan to evolve your IT Ops maturity process. With you in the lead of a more mature IT Ops team, your organization will drive more revenue and achieve its growth goals.